Tech Support: Error Unknown
Tech support simulation with phone troubleshooting and divided loyalties
Dragon Slumber · Published by Iceberg Interactive · Released Feb 27, 2019
- Reviews
- Mostly Positive
- 73% of 666
- Recent reviews
- Mostly Negative
- 37% of 16 in 30 days
- Players
- 2
- daily peak, Oct 29, 2026
- Steam Deck
- Playable
- Last update on Steam
- 1 year ago
- Oct 9, 2025
Metacritic: 70/100 (critic reviews)
What is Tech Support: Error Unknown?
You play a home-based telecommunications support worker in an adventure game built around a virtual computer. You handle customer chats, troubleshoot problems, track lost phones, and can manipulate software for personal gain. Your choices lead to different endings as you become involved in a conflict between your employer and a hacktivist group.
For you if...
- +you like work simulations played entirely with a mouse
Not for you if...
- −you want action-focused play instead of desk-based work
What players say
73% of 666 reviews are positive · 37% of 16 in the last 30 days
Players praise how closely the customer interactions resemble real support work. Common complaints concern repetitive tasks, rigid conversation rules, and inconsistent troubleshooting logic. Recent reviews also report resolution and interface-scaling problems.
Screenshots and trailer
Tech Support: Error Unknown system requirements
Minimum: 1280x720, 0.5 GB RAM, 0.5 GB of disk space.
As published by the developer.
Can my PC run Tech Support: Error Unknown?
The published requirements do not name a graphics card we can compare.
Set up my PC →Minimum
- OS
- Windows 7 or greater
- Processor
- 1.5 GHz CPU
- Graphics
- 1280x720 or better video resolution in High Color mode
- Memory
- 500 MB RAM
- Storage
- 500 MB available space
Does Tech Support: Error Unknown have co-op or multiplayer?
No: single-player only, no multiplayer modes declared.
Does Tech Support: Error Unknown run on Steam Deck?
Playable Playable: it runs on Steam Deck with some adjustments.
- Some text entry requires manually opening the on-screen keyboard
- All functionality is accessible with the default controller configuration
- In-game text is legible on Steam Deck
- Default graphics settings perform well on Steam Deck
PC version details
- DRM
- None declared on Steam
- Controller
- Keyboard and mouse
- Platforms
- Windows, macOS, Linux
- Achievements
- 18
- Steam features
- Cloud saves, Family Sharing, Trading cards
- Languages
- Text only: English, German, Simplified Chinese.
Does Tech Support: Error Unknown use AI-generated content?
No AI-generated content is disclosed on the game's Steam page.
Self-reported by the developer under Steam rules: it covers AI content that ships in the game, not tools used to make it. Steam page checked on Oct 27, 2026. How to filter AI games on Steam
Tags
Recent updates
- May 6, 2019 · New Modes Update: Endless Challenge & Zen Mode
- Mar 7, 2019 · Update V1.006 out now!
